The player from Alabama asked for a withdrawal more than a month back but has not obtained payment. He has long been waiting considering that May 20th.
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After the participant had expressed frustration over the hold off, we experienced asked for the casino to explain The problem. The casino experienced responded the participant's files were authorized and also the payment was processed. The player experienced confirmed receipt in their winnings and thanked us for our support. The problem was effectively solved.
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They then stated I was not and they had been sorry which they couldn't give me my reward as it didn't activate thoroughly.
DuckyLuck requested photo copies of The 2 distinct playing cards I accustomed to make duckystar.pw deposits. They didn't request this in the initial ask for for information and facts. Sent. Also they reported the insurance plan Invoice I despatched in wasn't valid as it absolutely was older than two months. I double and triple checked the email requesting the files.
We do the ideal to be sure that we have been sending The cash to the proper man or woman. That is a protection measure employed for protection with the player along with the casino. Once the verification system concludes, then the withdrawal processing time starts. Please let's know once the data is shipped to ensure we will Get in touch with the Division in demand to be certain they critique it right away.
The player from The us deposited money to his account. Nonetheless, it has not been credited to his stability nevertheless. The player stopped responding to our comments and concerns, so we had to reject the complaint.
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We also choose to explain the aid options available at DuckyLuck Casino. In addition to our responsive live chat and email aid, we provide distinctive mobile phone aid to our Superior Rollers, reflecting our perseverance to giving customized and accessible help to all our gamers. This assistance is a component of our commitment to catering for the varied wants of our community.
Casinos having a Under ordinary Security Index normally have an unfavorable ratio in their selection of tourists to related grievances submitted by gamers. It signifies that this casino has probably treated some players unfairly previously. Submitted: 04 Sep 2021
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Picture #two: The identify on the cardboard seems to get in great ailment, although the figures stay faded.